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Ask PlayStation ( @AskPlayStation ) Twitter Profile

AskPlayStation

Ask PlayStation

Official PlayStation Support for English, Spanish, and Portuguese for the Americas. Contact us between the hours of 8AM - 7PM PDT for help!

Joined on 21 May, 2010

http://playstation.com/help/

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Find out how to create and join a party, voice chat and share content with party members in Game Base on PS5 consoles:

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You can transfer PS4 game progress to your PS5 console, here’s how:

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The media remote lets you power on your PlayStation 5 console and navigate its menus, media and apps without a wireless controller:

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Learn how to download your PlayStation Store purchases on your PS5 console:

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Somebody disrupting your PlayStation experience? Use the block and report features to help yourself and others maintain a safer place to play:

 86  55  7  Download

Find out how to enable 4K resolution and adjust video output settings on your PlayStation 5 console:

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This article contains a general introduction to getting started on PlayStation Network on the PS5 console:

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All the information you need to get started for PS Now on the PS5 console can be found here:

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Looking at an upcoming PS5 title, but not sure where to go from there? This article will tell you how to pre-order and automatically download games onto the PS5 console:

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Stuck on something? Get hints right from your PS5 console without leaving the game. PlayStation Plus members can get Game Help in supported titles. Here’s how:

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Somebody disrupting your PlayStation experience? Use the block and report features to help yourself and others maintain a safer place to play:

 99  54  8  Download

You can use the on-screen cards in the PS5 console Control Center to discover new gameplay opportunities, challenges and more:

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Have questions about your gaming? Find out about our online troubleshooting tools, and how to contact PlayStation Support.

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The PlayStation 5 console has been designed with several features and functions to support accessibility needs:

 149  47  8  Download

Find out how to enable 4K resolution and adjust video output settings on your PlayStation 5 console:

 346  94  57  Download

The DualSense wireless controller for the PS5 console offers immersive haptic feedback and adaptive triggers in supported games, as well as a built-in microphone!

You can learn more about the DualSense in our guide:

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Quickly sign in to PS5 consoles by scanning a QR code on the PlayStation App

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If you’re a PS Plus subscriber, both your console and cloud storage will sync to the most recent data of your PS5 Games.

You can find more about enabling PS Plus Cloud Storage for PS5 & PS4 consoles here:

 180  48  24  Download

Find out how to enable & adjust HDR on your PlayStation 5 console if you have an HDR TV:

 201  88  22  Download

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